Privacy Policy

Last updated: September 18, 2026

DDPRO Cleaning Services Inc. respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect

We may collect personal information that you provide when requesting a quote, contacting us, or arranging cleaning services, including:

  • Your name

  • Email address

  • Telephone number

  • Service address

  • Information about the cleaning services you request

  • Messages, instructions, and other communications you send us

Our website and service providers may also automatically collect limited technical information, such as your browser type, device information, IP address, and website activity through cookies or similar technologies.

How We Use Your Information

We may use your information to:

  • Respond to questions and quote requests

  • Schedule, manage, and provide cleaning services

  • Communicate with you about your appointment or service

  • Maintain business and financial records

  • Improve our website and customer service

  • Protect our website and business against fraud or misuse

  • Meet applicable legal and regulatory obligations

We will only send promotional communications with your consent, where required by law. You may unsubscribe at any time.

Consent

By submitting information through our website or communicating with us, you consent to the collection and use of your information for the purposes explained in this policy. You may withdraw your consent, subject to legal or contractual restrictions.

Sharing of Information

We do not sell or rent personal information.

We may share information with employees, contractors, or service providers who require it to help us operate our business, such as Squarespace, email providers, analytics providers, or payment processors. These providers may process information outside Canada, where it may be subject to the laws of another jurisdiction.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or the public.

Payment Information

If online payments are enabled, payment information will be processed by a third-party payment provider. DDPRO Cleaning Services Inc. does not store complete credit or debit card numbers on its own systems.

Cookies

Our website may use essential cookies and analytics technologies to operate correctly, understand website traffic, and improve visitors’ experience. You can manage cookies using your browser settings or the website’s cookie controls, where available.

Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy and to satisfy legal, accounting, or business requirements.

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Access and Correction

You may ask whether we hold personal information about you and request access to, correction of, or deletion of that information, subject to applicable legal requirements.

Changes to This Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The updated date will appear at the top of this page.